Printer Friendly Version

Water Distribution

Working on water main

The City of Red Deer water distribution system consists of over 400 kilometres of pipe, four storage reservoirs, and one booster station. Pressure is supplied to the system by large vertical turbine pumps at the treatment plant and in the distribution system. Storage reservoirs are used for emergency and fire storage and help to balance peak demands.


The Water Distribution Section maintains hydrants, water mains and water valves in the distribution system. The section also installs new services and removes services from buildings that are being demolished, and installs and maintains water meters in all residential and commercial buildings in the City of Red Deer.


What should I do if I notice water bubbling up out of the ground?

This usually indicates a break in the underground water main. Please report conditions such as this to Environmental Services by calling 403-342-8750 at anytime.


What should I do if my water meter is leaking or making a clicking noise?

The Distribution Section is responsible for repairing any malfunctioning water meters. Please report problems with your meter to Environmental Services by calling 403-342-8750 , Monday through Friday between 7:30 a.m. and 4:30 p.m.


What can I do if I'm never home when it is time for my water meter to be read?

The Distribution Section will install a remote readout on the outside of your home. The remote is connected to the water meter in your home and shows the same consumption rates. Most homes built in Red Deer since 1985 had a remote readout installed when the meter was put in. If your home does not have a remote, or if your existing remote doesn't show the same reading as your water meter, you can arrange to have one installed, at no charge, by contacting Environmental Services at (403) 342-8750, Monday through Friday between 7:30 a.m. and 4:30 p.m.