Understanding Your Electricity Bill and Meter

Learn about billing, rate classes, delivery rates and meters, including submitting your meter read.

electric market diagram

In Alberta, electricity billing can be confusing.  As you can see in the diagram, there are many steps to get the electricity and billing to you, the end user. A great resource to understand the markets for both electricity and gas is The Office of the Utilities Consumer Advocate, which is a provincial office created in 2003 to represent the interests of consumers in Alberta.  You can also view a sample bill or read our Q&A Backgrounder - Electricity rates go up (pdf)  for more information. The following pages contain information on our Delivery Rates, Meters and Meter Reading.

If you have questions about the gas portion of your utility bill, please contact your retailer directly.

Delivery Rates and Charges

Information about our rate classes, the components of our delivery charges and view our current rates in a table. 

Tariff Schedules

View our Distribution Tariff, Regulated Rate Tariff, Fee Schedules and their associated Terms and Conditions.

About Your Electric Meter

Information about meter access issues, meter replacement, testing and accuracy and how to get a copy of your electric usage history.

Submit a Meter Read

Find out more about meter reading policies or submit a read online.