MyRide Transit Fare System

MyRide is a transit fare system that uses prepaid, reloadable cards.

Image featuring the benefits of the MyRide programMyRide is an electronic card that can be loaded and reloaded with the fare type of your choice (monthly passes, 12 ride cards or multiple months) to pay your transit fare.

Your initial MyRide card is available for purchase at Transit Customer Service in Sorenson Station or at City Hall Cashiers. Conveniently reload your card at various locations in Red Deer, Blackfalds and Lacombe.

MyRide Brochure 2018 (pdf)

Frequently Asked Questions

What is a MYRide Card?

A MyRide card is an electronic card, similar to a credit card or debit card with a microchip. It has replaced the paper 12 ride ticket sheets and paper monthly passes. It is used to pay for transit fares and can be loaded and reloaded with the following fare types:

  • Monthly passes - Load 1 month or multiple months at a time, up to 1 year
  • 12 Ride fares - 12/24/36 rides etc.
How do I use a MyRide card?

The card has a microchip in it and transit riders simply tap the card on the farebox to read the chip. The screen of the farebox lets you know how many rides are remaining on your card or that a valid pass has been tapped.

Where can I use a MyRide card?

MyRide cards are used on Red Deer Transit regular and school routes. BOLT uses their own electronic fare card system.

Where can I purchase a new MyRide card?

MyRide cards can be purchased at Transit Customer Service in Sorensen Station downtown, and at the City Hall cashiers, located on the main floor of City Hall. There is a one time fee of $5 for the new card.

Where can I reload my MyRide card?

You can reload your card at several retail and recreation facilities locations in Red Deer, Blackfalds and Lacombe. Click here for current locations.

What are the benefits of having a MyRide card?

The MyRide card is reusable and can be reloaded. It is environmentally friendly and a convenient way to access transit.

Riders can choose to register their card. Registering your card provides value protection. We can transfer the remaining balance to a new card in the case of lost or stolen cards (the $5 new card fee will apply).

All personal information collected remains confidential.

Can I still use cash to pay my transit fare?

Yes, you can still use cash at anytime. Please use exact change as drivers are unable to provide change. Only five and ten dollar bills are accepted. Pennies and U.S currency are not accepted.

What if I need to transfer to another bus?

If you purchase a ride using cash or a 12 ride card, simply ask the driver for a transfer and one will be printed out for you. Take that transfer to the next bus to be scanned. Monthly passes are unlimited rides so a transfer is not required.

What if I get my bus pass through my school?

Contact your school office regarding any bus pass questions or concerns.