Overdue Accounts

Overdue Payments

Your payment must be received by The City of Red Deer on or before the due date shown on your utility bill to avoid being charged a late payment penalty. A 1.5% monthly penalty will be applied to any outstanding utility account balance.

Failure to pay your utility bill may result in service disconnection or other steps to recover the amount due.

Please contact the Utility Billing Service Centre to discuss your payment concerns.