For the third year in a row, 98 per cent of citizens say the quality of life in Red Deer is good to very good, according to the 2016 Citizen Satisfaction Survey. This year’s report noted crime and transportation are top of mind for citizens right now.
“Year after year, an overwhelming majority of citizens indicate that they are pleased with life in Red Deer,” said City Manager Craig Curtis. “This annual survey helps us measure community satisfaction with City services and operations, and value for tax dollars. It is a valuable tool that we use to gauge whether municipal operations are meeting the needs of residents, and to help direct future operational and budgetary decisions.”
Ninety-seven per cent of respondents were satisfied with the overall level of City services, and 82 per cent felt they received good value for their tax dollars.
When asked about the change in quality of life in the past three years, 20 per cent of respondents said had improved, and 48 per cent of citizens said their quality of life remained the same in the past three years.
“Understanding citizen expectations and priorities is critical as we look to balance community needs and interests with financial sustainability,” said Mayor Tara Veer. “This survey is just one tool we, as City Council, utilize to gauge the needs and priorities of residents as we work to build a healthy and vibrant city today and in the future.”
Crime, transportation and municipal government services continue to be identified as top priority issues that residents felt The City should address over the next year. Crime was ranked the highest top of mind issue (28 per cent); however, 87 per cent of respondents were satisfied with the quality of police service.
Roads were identified as the highest priority for residents in terms of infrastructure (82 per cent), followed by water treatment facilities (61 per cent); and recreation facilities (55 per cent).
The Citizen Satisfaction Survey was conducted over the phone by Ipsos between July 8 and 31, 2016, with a randomly selected sample of 300 Red Deer residents aged 18 years or older. This is the eleventh consecutive year The City participated in the survey.
Full survey results available here.
For more information, please see the Q&A Backgrounder (pdf) or contact:
The City of Red Deer
Communications and Strategic Planning
The City of Red Deer