COVID-19 Resources for Businesses

We recognize the challenges our local businesses are facing as the COVID-19 crisis evolves. In an effort to support our business community, we have compiled a collection of resources and supports available from The City, provincial and federal governments, health experts and other organizations.

What supports are available?

There are many different business supports available from all three levels of government. Below is a list of websites that provide information specific to the support offered.

Find the right programs and services with the Government of Canada's Business Benefits Finder.

The City of Red Deer

  • For information on permits and inspections, licenses, accounts payable process and procurement, payment options and more, visit our Doing Business with The City web page.

Printable documents

Provincial Government

  • The Alberta Biz Connect webpage outlines workplace guidance and financial supports available to businesses and non-profits affected by COVID-19. 
  • Alberta Innovates extended the Innovation Relief and Recovery Program (IRR) in an effort to help support small-to-medium businesses affected by the pandemic. The IRR program offers tech businesses access to various technical and business supports that are not covered through other relief programs. Support for each project ranges from $5,000 up to $10,000. 
  • The Canada-Alberta Job Grant helps cover training expenses for existing employees and new hires with the possibility to cover up to 100% of training costs, up to $15,000 per trainee. Contact the Alberta-Canada Job Grant processing centre at 1-855-638-9424 or email jobgrant@gov.ab.ca.
  • The Alberta Jobs Now Program will provide up to $370M to help private and non-profit businesses with job supports to get thousands of Albertans back to work
  • COVID-19 Workplace Guidance for Business Owners (pdf) outlines the criteria that should be addressed by business owners prior to re-opening or continuing operations after May 1, 2020 to reduce the transmission of COVID-19 among workers, patrons and volunteers.
  • Protecting Alberta's Families and Economy outlines the financial assistance offered to Albertans during the COVID-19 pandemic.
  • COVID-19 Information is the Alberta Health Services web pages all about the Coronavirus.
  • The Workers Compensation Board of Alberta has information specific to COVID-19 and employers as well as information specific for workers on their website. 

Federal Government

We also want to encourage you to reach out to your financial institution and insurance provider and inquire about any additional resources and supports that may be available to you and your business.

Last but not least, a pandemic can be a very stressful event for individuals and communities. The Canadian Mental Health Association and Wellness Together Canada have a number of resources to assist you and your employees during this time.

Mandatory masking information

For more information including FAQ's related to this bylaw as well as additional resources such as mask signage please visit www.reddeer.ca/masks.

Business recovery resources

The Red Deer and District Chamber of Commerce is pleased to be able to supply businesses with rapid testing kits. Information on accessing these rapid testing kits can be found on their COVID-19 Resource page. Additional information is available at Government of Alberta Rapid Testing Program.

Business Link launched a Digital Economy Program in July 2021, designed to support small businesses as they transition their business online.

The Alberta Biz Connect webpage provides workplace guidance and support to help businesses and non-profits affected by COVID-19 begin to reopen and resume operations safely. This webpage also includes information on where businesses can purchase PPE through the Rapid Response Platform Canada. In addition, Alberta-based businesses that manufacture PPE can go to the Alberta Bits and Pieces program website to find out how to help. 

Central Alberta Economic Partnership (CAEP) has built a listing of PPE suppliers in the Central Alberta region. Check it out under their COVID-19 Support for Business & Employers Resources web page.

Take advantage of a free business listing with Business Link's Support Local AB program.

The Small and Medium Enterprise Relaunch Grant offers financial assistance to Alberta businesses, cooperatives, and non-profit organizations that faced restrictions and closures from public health orders and experienced a revenue loss of at least 50 per cent due to the COVID-19 pandemic. Eligible job creators can apply for up to $5,000 through this program.

If you have sector specific questions about reopening your business, you can direct them to bizconnect@gov.ab.ca.

Support webinars

Check here often for business resource webinars related to the COVID-19 responses and recovery.

Available on Demand

WebinarPresenting Organization(s)
How to Cope with the Impacts of COVID-19 on your Business Business Development Bank of Canada
COVID-19 Get Financing and Support for Your Business Export Development Canada & Business Development Bank of Canada
COVID-19 Managing the Impact on Global Supply Chains Export Development Canada
Weekly FAQ's and Government Support Update Canadian Federation of Independent Business
Bits and Pieces Program: Offers of Products and Services for Alberta's COVID-19 Response Government of Alberta
Tax Deferrals and Implications Graham Heron, Business Advisor with MNP
Communicating with Your Customers During a Crisis Travel Alberta: Connections Live Webinar Series
Understanding the Benefits E-Commerce Can Bring to Your Business and How to Get Started Travel Alberta: Connections Live Webinar Series
Creating Virtual Experiences Travel Alberta: Connections Live Webinar Series
Creating Engaging Content (Event During a Pandemic) Travel Alberta: Connections Live Webinar Series
Small and Medium Enterprise Relaunch Grant - How to apply Jobs, Economy and Innovation: Government of Alberta
Beyond the Books - Entrepreneurship Panel Red Deer College, Donald School of Business

Scheduled

Check back for upcoming seminars.

More On Demand

How can I protect my business while it is closed?

The RCMP suggests that business owners can protect themselves by following these tips, especially if you are away for an extended period of time:

  • Ensure alarm systems are on.
  • Turn on some lights, both the inside and outside so when RCMP are patrolling they can clearly see around and inside businesses.
  • Make sure windows are not blocked with signs or posters so vision is not obstructed inside the business.
  • Secure you garbage bins if possible, or cancel collection.
  • Check your property regularly. You may wish to hire a Security Company to assist you.
  • Continue to look out for one another. Check on your neighbour's business when you are checking on your own.

In addition, The City has implemented regular security patrols throughout several business parks and/or industrial areas in our community in recognition that activity has been significantly reduced as businesses and residents are following the public health recommendations related to COVID-19.

Fraud/Scam Prevention

Stay up to date on potential scams by visiting the Canadian Anti-fraud Centre website - COVID-19 Fraud.

My business would like to offer support or donations. How can we help?

It is when times get tough, that a community‚Äôs true colours shine through. Red Deer is certainly shining bright these days, despite the challenges and uncertainty brought on by COVID-19. 

Visit our Ways to Help section to learn what your business can do.