COVID-19 Resources for Businesses

We recognize the challenges our local businesses are facing as the COVID-19 crisis evolves. In an effort to support our business community, we have compiled a collection of resources and supports available from The City, provincial and federal governments, health experts and other organizations.

What supports are available?

There are many different business supports available from all three levels of government. Below is a list of websites that provide information specific to the support offered.

Find the right programs and services with the Government of Canada's Business Benefits Finder!

The City of Red Deer

  • On November 23, 2020 Red Deer City Council approved a bylaw temporarily mandating face coverings be worn in indoor public places and public vehicles. For more information on this bylaw and for additional resources including masking signage please visit
  • We also have more information on permits and inspections, licenses, accounts payable process and procurement, payment options and more on our Doing Business with The City web page.

Provincial Government

  • The Alberta Biz Connect webpage outlines workplace guidance and financial supports available to businesses and non-profits affected by COVID-19. 
  • The Small and Medium Enterprise Relaunch Grant offers financial assistance to Alberta businesses, cooperatives and non-profit organizations. This program has been extended to June 30, 2021. Eligible organizations can apply for 15 per cent of their pre-COVID-19 revenue, up to a maximum of $5,000 in funding. PROGRAM UPDATE - starting the week of December 14, job creators who have experienced a 30 per cent revenue loss to to the COVID-19 pandemic will now qualify for the program, lowering the threshold from the existing 40 per cent revenue loss requirement. Check out this video on how to apply for this program.
  • Alberta Innovates extended the Innovation Relief and Recovery Program (IRR) in an effort to help support small-to-medium businesses affected by the pandemic. The IRR program offers tech businesses access to various technical and business supports that are not covered through other relief programs. Support for each project ranges from $5,000 up to $10,000. 
  • The Faith-Based and Cultural Facility Relaunch Grant provides a one time reimbursement to relaunch facilities used for cultural, religious, spiritual and ceremonial gatherings and is currently open and is accepting applications until March 1, 2021. 
  • The Canada-Alberta Job Grant helps cover training expenses for existing employees and new hires with the possibility to cover up to 100% of training costs, up to $15,000 per trainee. Contact the Alberta-Canada Job Grant processing centre at 1-855-638-9424 or email
  • The Alberta Jobs Now Program will provide up to $370M to help private and non-profit businesses with job supports to get thousands of Albertans back to work
  • The Tourism Levy Abatement permits hotels and other lodging providers to keep tourism levy amounts collected between March 1, 2020 and March 31, 2021.
  • WCB Premium Payment Deferrals allow small, medium and large private sector employers to defer WCB payments until 2021. 
  • COVID-19 Workplace Guidance for Business Owners (pdf) outlines the criteria that should be addressed by business owners prior to re-opening or continuing operations after May 1, 2020 to reduce the transmission of COVID-19 among workers, patrons and volunteers.
  • Protecting Alberta's Families and Economy outlines the financial assistance offered to Albertans during the COVID-19 pandemic.
  • COVID-19 Information is the Alberta Health Services web pages all about the Coronavirus.
  • The Workers Compensation Board of Alberta has information specific to COVID-19 and employers as well as information specific for workers on their website. 

Federal Government

We also want to encourage you to reach out to your financial institution and insurance provider and inquire about any additional resources and supports that may be available to you and your business.

Last but not least, a pandemic can be a very stressful event for individuals and communities. The Canadian Mental Health Association and Wellness Together Canada have a number of resources to assist you and your employees during this time.

Business recovery resources

The Government of Alberta has announced a staged recovery plan to relaunch the Alberta economy. The Alberta relaunch strategy webpage includes information on conditions and stages of relaunch including key measures and timing. 

Business Link is launching a Digital Economy Program in July 2021, designed to support small businesses as they transition their business online.

The Alberta Biz Connect webpage provides workplace guidance and support to help businesses and non-profits affected by COVID-19 begin to reopen and resume operations safely. This webpage also includes information on where businesses can purchase PPE through the following procurement websites: Rapid Response Platform Canada and ATB Nexus. In addition, Alberta-based businesses that manufacture PPE can go to the Alberta Bits and Pieces program website to find out how to help. 

Central Alberta Economic Partnership (CAEP) has built a listing of PPE suppliers in the Central Alberta region. Check it out under their COVID-19 Support for Business & Employers Resources web page. In addition, CAEP has also developed a Keep it Central Shop Local Program (pdf)  to help support and promote small businesses in Central Alberta. Please contact or check out the Keep it Central - Support Local Facebook page for more information or to get involved in this program. 

Take advantage of a free business listing with Business Link's Support Local AB program.

The Small and Medium Enterprise Relaunch Grant offers financial assistance to Alberta businesses, cooperatives, and non-profit organizations that faced restrictions and closures from public health orders and experienced a revenue loss of at least 50 per cent due to the COVID-19 pandemic. Eligible job creators can apply for up to $5,000 through this program.

If you have sector specific questions about reopening your business, you can direct them to

Support webinars

Check here often for business resource webinars related to the COVID-19 responses and recovery.

Available on Demand

WebinarPresenting Organization(s)
How to Cope with the Impacts of COVID-19 on your Business Business Development Bank of Canada
COVID-19 Get Financing and Support for Your Business Export Development Canada & Business Development Bank of Canada
COVID-19 Managing the Impact on Global Supply Chains Export Development Canada
COVID-19 Webinars & Visitor Economy Webinar Destination Canada
Shifting Your Business - A Response to COVID-19 Edmonton Tourism
Weekly FAQ's and Government Support Update Canadian Federation of Independent Business
Dealing with the CoronaVirus Roger Brooks Destination Development
Bits and Pieces Program: Offers of Products and Services for Alberta's COVID-19 Response Government of Alberta
Wage Subsidy Overview Nicole Lorrain, Workforce Consultant with the Government of Alberta
Tax Deferrals and Implications Graham Heron, Business Advisor with MNP
Communicating with Your Customers During a Crisis Travel Alberta: Connections Live Webinar Series
Understanding the Benefits E-Commerce Can Bring to Your Business and How to Get Started Travel Alberta: Connections Live Webinar Series
Creating Virtual Experiences Travel Alberta: Connections Live Webinar Series
Creating Engaging Content (Event During a Pandemic) Travel Alberta: Connections Live Webinar Series
COVID-19: How to adapt your business to thrive in the new normal BDC
Decoding Changes to the Canada Emergency Wage Subsidy (CEWS) MNP
Small and Medium Enterprise Relaunch Grant - How to apply Jobs, Economy and Innovation: Government of Alberta
Beyond the Books - Entrepreneurship Panel Red Deer College, Donald School of Business


July 21, 2021 - Emergency Preparedness Program, offered by Business Link

Regional Resilience Initiative: Central Alberta Business Coming Together

Webinar Series

Presented By: Central Alberta Economic Partnership (CAEP), Community Futures Central Alberta, Central Alberta Access Prosperity, Central Alberta Regional Innovation Network (CARIN), and The City of Red Deer


Check back often for upcoming seminars!

On Demand

How can I protect my business while it is closed?

The RCMP suggests that business owners can protect themselves by following these tips, especially if you are away for an extended period of time:

  • Ensure alarm systems are on.
  • Turn on some lights, both the inside and outside so when RCMP are patrolling they can clearly see around and inside businesses.
  • Make sure windows are not blocked with signs or posters so vision is not obstructed inside the business.
  • Secure you garbage bins if possible, or cancel collection.
  • Check your property regularly. You may wish to hire a Security Company to assist you.
  • Continue to look out for one another. Check on your neighbour's business when you are checking on your own.

In addition, The City has implemented regular security patrols throughout several business parks and/or industrial areas in our community in recognition that activity has been significantly reduced as businesses and residents are following the public health recommendations related to COVID-19.

Fraud/Scam Prevention

Stay up to date on potential scams by visiting the Canadian Anti-fraud Centre website - COVID-19 Fraud.

My business would like to offer support or donations. How can we help?

It is when times get tough, that a community’s true colours shine through. Red Deer is certainly shining bright these days, despite the challenges and uncertainty brought on by COVID-19. 

Visit our Ways to Help section to learn what your business can do.