Recreation and Culture

Current status (updated April 7, 2021)

On April 6, due to a recent spike in COVID-19 cases and variants of concern, the Government of Alberta announced the return to Step 1 of the provincial re-launch plan, A Path Forward.

After reviewing the restrictions, and working with public health officials, The City has determined that recreation and culture facilities will continue to be accessed by the general public through reservations and rentals only. Due to the recent announcement, low-intensity fitness options including the walking tracks and fitness and wellness studios at both the G.H. Dawe Community Centre and Collicutt Centre will no longer be available. Credits will be applied to customer accounts for cancelled Activity Reservations and pro-rated monthly passes.

Due to the recent software upgrade, credits can now be viewable and accessible online through Look ‘n Book.

We continue to offer the following opportunities for mental and physical well-being:

Currently, access to all indoor City recreation centres and arenas is by facility rental, program registration or Activity Reservation only. To view available program and activity options, please visit Look n book.

We continue to work within the provincial health regulations to provide Red Deerians as much opportunity for family fun, emotional well-being and physical activity as possible.

Facility status

The following facilities will open to the general public for pre-booked rentals, activities or programming only:

  • Collicutt Centre
  • G.H. Dawe Community Centre
  • Servus Arena – Walking track is open for use through Activity Reservations 
  • Kinex Arena
  • Kinsmen Community Arenas
  • Michener Aquatic Centre and Gymnasium

The following amenities remain closed:

  • Recreation Centre
  • All neighbourhood activity centres, including rentals
  • Red Deer Museum + Art Gallery
  • Festival Hall, Memorial Centre, and Cronquist House
  • Intermediate School Site (Culture Services Centre)
  • Leased spaces within City operated recreation and culture facilities including food vendors, retail stores, and private recreation providers, are closed. For questions about these providers, please contact them directly.

Third-party operators

  • Third-party operators are affected by the closures as well. We are working with third-party operators to determine how the restrictions affect their operations. Please contact them directly for more information.
  • Neighbourhood Activity Centres are not open for public use at this time. However, rentals for purposes that meet the provincial restrictions are permitted (e.g., a church service).

Virtual Fitness

Recognizing the need for on-going recreation to support physical, mental and social wellbeing, we are excited to launch  a new virtual fitness program. A variety of classes will be offered weekly. Classes are available for everyone, but geared to those 14 and over. Classes include cardio, gentle fitness, family-friendly fitness, strength training and yoga. Pass sales and class registration is open now, with classes starting March 15. For more information, please visit    

Household Facility Rentals

To increase access to facilities, we are offering the opportunity for households to rent specific amenities at a deeply discounted temporary rate of $25 for one hour. Available amenities include dry space (field house, gym and indoor soccer spaces), pool (Michener Aquatic Centre dive tank, lane pool and warm pool), and ice at the Collicutt Centre, Servus Arena, Kinsmen Community Arenas and G.H. Dawe Community Centre.

You can book a household facility rentals now through an Activity Reservation on Look n’ Book. Times will vary as these bookings are being coordinated around existing facility rentals by user groups. All participants must reside in the same household.

Household Facility Rentals - FAQs

What is a household facility rental?

We are offering the opportunity for households to rent specific amenities at a deeply discounted temporary rate. Available amenities include dry space (field house, gymnasium and indoor soccer spaces), pool (Michener Aquatic Centre dive tank, lane pool and warm pool), and ice at various City arenas. Bookings are for one hour each.  

How can I book a household facility rental?

These household facility rentals are only available online through an Activity Reservation on Look n’ Book. You will need an active Look n’ Book account to complete a reservation. In-person registration/transactions are not available at this time.

When will bookings be available?

Bookings are open now, for reservations and classes beginning as early as March 15, 2021. Reservations are available seven days in advance.

What facilities are available for rental?

Available amenities include dry space (field house, gymnasium and indoor soccer spaces), pool (Michener Aquatic Centre dive tank, lane pool and warm pool), and ice at various City arenas.

Who can book a household facility rental?

Bookings are available to households in Red Deer. All people attending the booking must reside in the same house and proof of address may be required at facilities. Household facility rentals are limited to individuals that reside at the same address and does not include people who are living alone and consider a household their close contact. Rentals must be made by an adult. 

Can I use Fee Assistance Program funding for Household Rentals?

Fee Assistance Program funding is only available for facility passes and program registrations (i.e. lessons and classes). Household Rentals may not use Fee Assistance Program funding.

Is adult supervision required for household facility rentals?

An Adult is required to check in all members of a household for the Activity Reservation. For pool use, any children under 8 years of age must have a person 16 years or older directly in the pool with them, within arm’s reach, at all times. Adult supervision is not required for arena, gymnasium, field house, soccer space or pool use over 8 years of age for Activity Reservations.

Can a household book multiple time slots?

In the interest of fairness, we ask that households only book one time slot per day.

Will any other amenities be open during the rental?

For household rentals, participants must enter and exit facilities no more than 15 minutes before after their booking. Change rooms are available for arenas only. Participants should come prepared for their activity as much as possible. Congregating in common spaces is not permitted, and bookings will be staggered to distance households.

Households must bring all their own sports equipment for the activity they reserved. Some ride on toys will be provided for Household Preschool Toy reservations with cleaning of toys happening between reservations. Sticks and pucks are permitted in arenas. Hockey nets are available.

Are masks required?

Masks are required in all common areas of recreation facilities (i.e. hallways, washrooms, lobby’s, etc.). Household members are not required to wear masks while directly participating in their activities.

Walking Track Individual Activity Rentals at Servus Arena - FAQs

What is low intensity activity?

Only low intensity activities are permitted at this time. Low intensity fitness includes activities not focused specifically on cardio fitness, that have a low depth and rate of respiration. Customers may not jog/run on the walk track.

When are masks required?

Masks are required at all times for all customers with Activity Reservations at the Walking Track. Customers must wear masks during low intensity activities.

Can individuals in the same household use the Walking Track together?

Yes. Three metres separation is only required for customers who do not reside at the same household.

Virtual Fitness - FAQs

Where can I find more information on Virtual Fitness Classes?
For more information on virtual fitness classes, visit our Online Virtual Fitness page.

Low Intensity Fitness Activity Reservations - FAQs

What is a Low Intensity Fitness Activity?

Under current Provincial COVID19 restrictions, Low Intensity Fitness Activities are the only way the public is able to access fitness facilities currently. Activities are must have a low depth and rate of respiration and participants must maintain a minimum of 3m between each other throughout the session.

Do participants need to pre-register for Low Intensity Fitness Activities?

Yes. Activity Reservations are required in advance. No drop in options are available at this time.

Do participants need to wear a mask once they get to the activity area?

Yes. A mask must be worn through the entire visit, including while performing any exercise activities.

Can I use my Virtual Fitness Pass to register for Low Intensity Fitness Activity Reservations?

No. The Virtual Fitness Pass provides access to virtual programming options only. Customers wanting to participate in both virtual and in person Low Intensity Activity Reservations will need to purchase these services separately.

What equipment is available for use with a Low Intensity Fitness Activity Reservation?

Options include access to the track for walking only, stationary strength training equipment, light free weights (heavy weight lifting is not permitted) and treadmills for walking. Elliptical/cross trainers, bikes, steppers and equipment previously available in Collicutt Centre Field House is not available at this time. Portable equipment such as bosu balls and matts, etc. are available.

Private Swim Lessons - FAQs

May multiple participants from the same household share a private swim lesson?

Yes multiple participants from the same household can book one private lesson. Customers are encouraged to sign up for a private swim lesson to save the spot and then contact Recreation to add additional household members. Someone at 403-309-8411 can provide contact information for the appropriate Aquatics staff. Individuals not residing at the same location may NOT share private swim lessons.

Are adults required to participate in private lessons with their children?

Yes. Any participant in Swim Kids Level 3 or lower MUST have an adult in the pool with them for their entire lesson. These adults are required to wear a mask throughout the private swim lesson.

Why do adults need to wear a mask in the pool?

We understand there may be some confusion around the use of masks in pools. We are taking our direction, as we have been since the pandemic began, from the Government of Alberta and Alberta Health Services. On March 24, the Chief Medical Officer of Health clarified that masks are required for all low intensity activities, including those in a pool. While participants receiving training or instruction are not required to wear masks in the pool, instructors and parent/adult helpers are. We are only able to offer these private swim lessons if we can do so safely under the current restrictions.