August 2019 News Archive

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City seeking further public input on transit network improvements this fall

August 20, 2019 11:06 AM
(Red Deer, Alberta)

The City is preparing for the next phase of community outreach for citizens to further help reshape Red Deer’s transit services. Proposed new routes, improved frequency, connectivity and accessibility are all part of the draft plan that The City will be sharing with customers and citizens in September to get their input on potential changes.

The Transit Network Improvements project got underway this year with The City planning to improve transit services in ways that best meet the current and future needs of our growing community. The City has been out meeting with transit staff, customers and citizens this spring and summer in an effort to understand their needs and wants as it relates to transit in Red Deer.

“Based on the feedback we collected so far, the proposed transit improvements will include better frequency, more direct and less circuitous routes, and improved customer amenities at bus stops and connection points,” said George Penny, Transit Manager. “Through this work, as well as previous work on The City’s Multimodal Transportation Plan, we are building a plan that honours and respects the needs of current and future transit users as well as best practices across the industry in Canada.”

The project is considering all Red Deer transit services comprehensively and the detailed steps that can be taken to improve them. Over 500 customers and citizens have been engaged throughout the initial phase of the project, which has informed the development of draft options for revised routes, service levels and infrastructure.

In September 2019, these draft options will be shared with Red Deerians in an effort to collect further feedback and get input on the overall proposed changes. Starting in early September, customers will see information on all buses, and staff will connect directly with transit passengers, staff and citizens, both in person and online, to get their feedback on the new plan.

“There will be many avenues for customers and citizens to share their feedback,” said Penny. “Online surveys, a stakeholder workshop and public open houses will be used to collect additional feedback to enable us to refine the options and develop our final recommendations.”

The open houses are scheduled to take place from September 11 to 14, 2019, at several key locations across the city. A stakeholder workshop will also take place in mid-September to gather detailed feedback on the plan from key community organizations, including representatives from large employers, schools, healthcare providers, and groups serving youth, seniors and persons with a disability.

Residents can learn more about the project at Once finalized, the times and locations of the open houses and the online survey will be posted on the website. Check back in early September for more information. 

For more information, please see the attached FAQ (pdf)

For more information, contact:

George Penny
Transit Manager
The City of Red Deer

Communications & Strategic Planning
The City of Red Deer

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