Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City Council recap – Monday, May 13

May 13, 2024

Councillor Chad Krahn was sworn in during today’s special council meeting. The Regular City Council Meeting started at 10:30 a.m. with a two-hour closed meeting. The open portion of the Council meeting began at 1 p.m.

Council adopts new Zoning Bylaw

May 13, 2024

At Monday’s regular City Council meeting, City Council passed second and third reading of the Zoning Bylaw 3357/2024, replacing the former Land Use Bylaw. 

Council reviews snow and ice pilot

May 13, 2024

This past winter, The City of Red Deer piloted changes to the snow and ice control program that focused on restoring mobility sooner and providing safe, accessible and well-maintained transportation infrastructure for all.