I want to Close an Existing Account

Before you begin: If your home or business has existing Utilities installed and you want to stop service, use the form below to close your account with The City of Red Deer. If you are moving services from one address to another in Red Deer transfer services to the new address. To open a new account start new Utility service.

Close an existing Water, Wastewater, Garbage and Recycling Account

To close your City of Red Deer water, wastewater, garbage and recycling account, you will be asked to provide:

  • Your service address and effective stop date
  • Your forwarding mailing address
  • Your final meter read value
Get Started

Step 2: Stop Service details

Please provide your forwarding Mailing Address

Step 4: Additional Information

Please indicate if you would like the mailing address updated for the following accounts:

Applicant's Declaration

I acknowledge that, by typing my name below, I am the applicant for the service and will be the account holder, and I agree to be bound as if I had endorsed this document with my own handwritten signature. I further agree that all the information on this application is true, accurate and complete to the best of my knowledge.

The City of Red Deer is collecting personal information for the purpose of account administration, debt collection, credit checks, customer verification and may be shared with other City departments for a consistent purpose. The personal information on this form is collected under the authority of the Municipal Government Act Section 3 and is protected under the provisions of the Freedom of Information and Protection of Privacy (FOIP) Act. The City may apply a deposit to any amount owed to The City whatsoever by the customer whether in relation to the customer’s Utility account or otherwise, as determined by The City in its sole discretion. If you have any questions about the collection, use and protection of this information, please contact the Utility Billing Service Centre, 4914 48 Ave, Red Deer, AB, telephone 403-342-8203.

Step 5: Review and Complete

Stop Service Details
Edit
Service Address
Stop Service On
Contact Phone Number
Contact Email Address
Do you own the property?
Forwarding Mailing Address
Additional Information
Edit
Applicant's Declaration