Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

Customer Service - Utilities Icon

Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

Payment - Utilities Icon

Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

Pre-Authorized Withdrawal icon

Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Grant awarded to support joint economic

April 18, 2024

The City of Red Deer and Red Deer County have been awarded $100,000 in grant funding from the Northern and Regional Economic Development (NRED) Program, for joint regional growth and economic development.

Advance Vote begins today

April 18, 2024

Starting at 10 a.m. eligible Red Deer residents can cast their ballot in the city’s first by-election to fill a vacant Councillor seat.