
Customer Care
Billing concerns or questions? Residential utility information, water meters and more.
The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.
Billing concerns or questions? Residential utility information, water meters and more.
Are you moving, or need to set up a new account? Would you like to submit your water reading, or change your contact information on your account?
Sign up for My Utilities account and have access to your Utility Bill information 24/7.
How do I pay my Utility Bill? Choose from six different payment options. Learn more...
Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.
December 1, 2023
This week, The City received approval from Cabinet that the annexation for land north of the Queen’s Industrial Business Park and west of Highway QEII from Red Deer County was approved.
November 30, 2023
The following items are on Red Deer City Council’s open meeting agenda on Monday, December 4, 2023.
November 29, 2023
Almost 500 individuals are approved for a Transit Fare Assistance Pass in the first month of the pilot program. The pass, available since November 1, reduces the cost of a monthly pass by up to 55 per cent.