Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Mid-sized Mayors’ Caucus highlights

September 13, 2019

Topics ranging from economic growth, jobs, diversification, public safety and the need for a provincial drug strategy were all on the table at the fall Alberta mid-sized Mayors’ and Chief Administration Officers’ (CAOs’) caucus meeting this week.

Construction set to begin on new...

September 13, 2019

The City of Red Deer will be starting construction of an expansion to the Waskasoo Park Trail system along the escarpment of Riverside Meadows/Highland Green. This project has been divided into two phases: