Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Traffic delays expected Downtown...

March 5, 2021

Red Deer drivers should expect delays at the intersection of 49 Avenue and 51 Street this weekend due to traffic signal infrastructure installation.

Temporary road bans start Monday

March 5, 2021

With spring well on its way, temporary road bans throughout the city will come into effect at 7:00 a.m. on Monday, March 8, 2021. Road bans are in place for trucks to prevent serious damage to roads during spring thaw.

Brad Remington Homes introduces Capstone

March 4, 2021

This Saturday the Capstone community vision will take a major step forward with the opening of a real estate Sales Centre designed to give Central Albertans a preview of the new urban homes being planned for the modernizing downtown neighbourhood.