Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Funding announced for preventive social

June 11, 2026

On behalf of the Red Deer & District Family and Community Support Services (FCSS), The City of Red Deer is pleased to announce $2.43 million in approved funding for programs that strengthen individuals, families, and communities across Central Alberta

Rip ‘N Rec Summer Pass returns for youth

June 10, 2026

The City of Red Deer is offering youth unlimited rides on Red Deer Transit and unlimited access to City recreation facilities all summer with the Rip ‘N Rec Summer Pass.

Celebrate 25 years of community at the..

June 10, 2026

The City of Red Deer invites residents to celebrate 25 years of the Collicutt Centre with a community celebration on Saturday, June 13 from 12 - 5 p.m.