Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City Council on the agenda

July 17, 2025

The Monday, July 21 Regular City Council Meeting will start at 10:30 a.m. with a closed meeting expected between 1 and 1:30 p.m.

City provides update on HAF2

July 17, 2025

An update on Red Deer’s Housing Accelerator Fund 2 (HAF2) project and public engagement will be presented to City Council on Monday.

Arts & Culture not-for-profit ...

July 16, 2025

With some exciting updates for the 2026-2028 Community Culture Development Fund (CCDF) funding cycle, The City of Red Deer is inviting not-for-profit organizations delivering culture programs and services to attend information sessions to learn about these