Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City of Red Deer offers free decibel...

September 28, 2022

A free decibel-reading event will be held on September 29, 2022 from 4 p.m. to 6 p.m. to help motorists identify if their vehicle exceeds the decibel level limits set in the Community Standards Bylaw.

City to meet with Province of Alberta to

September 26, 2022

Mayor and members of City Council and Provincial Ministers will meet tomorrow in Calgary to discuss the City Council recommended future shelter site for Red Deer.

Community Recreation Enhancement...

September 26, 2022

Once again, non-profit groups are invited to apply for funding through The City of Red Deer’s Community Recreation Enhancement Grant.