Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City offers modified Community Garden...

April 9, 2020

A modified Community Garden Plot Program will run in Red Deer this year after further consultation with Alberta Health Services and an in depth review of program options.

Summary of impacted City events availabl

April 7, 2020

As noted previously, following direction from Alberta Health Services, all public events organized by The City or hosted at City facilities scheduled to take place prior to June 30 have been cancelled or postponed.