Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Special Council meeting called to discus

January 27, 2023

A special city council meeting will occur on Tuesday, January 31, 2023, with City Council discussing the future permanent shelter in Red Deer.

Economic incentive grants available...

January 23, 2023

Are you a property owner, developer or business in the downtown? Applications are now open for another intake of the Economic Incentives program.

Borrowing bylaw adjusted and returning..

January 19, 2023

Two borrowing bylaws, originally approved for first reading On December 12, 2022, have been adjusted and will be brought back for first reading again on Monday.