Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Current COVID-19 situation in Red Deer

September 23, 2021

This morning, the Emergency Operations Centre signed an Emergency Order to allow the temporary emergency shelter at Cannery Row to continue operating for the duration of the State of Local Emergency, including any renewals, or until this order is revoked.

City seeking additional applicants

September 22, 2021

The City of Red Deer is seeking additional applicants to fill 70 election officer positions for the municipal and school trustee elections being held on October 18, 2021.