Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Vote Anywhere in the 2021 Election

June 16, 2021

Red Deer voters will be able to vote at any station across the City, both during Advanced Vote days and on Election Day in the 2021 Election.

Red Deer Emergency Services respond

June 14, 2021

At approximately 12:45 a.m. on Saturday, June 12, Red Deer Emergency Services crews responded to calls of a house explosion in the Rosedale neighbourhood.