Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Traffic signal modifications in

January 21, 2022

Starting on Monday, January 24, 2022, drivers in north Red Deer will notice some traffic signal additions and modifications along Taylor Drive, 77 Street and Gaetz Avenue

Extension approved for temporary shelter

January 18, 2022

The temporary shelter is one step closer to being able to continue operating at Cannery Row until February 1, 2024 following a Land Use Bylaw amendment approved by City Council yesterday.

Free energy efficiency workshop

January 17, 2022

Red Deerians can learn how to become more energy efficient at an upcoming workshop provided by The City of Red Deer.