
Customer Care
Billing concerns or questions? Residential utility information, water meters and more.
The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.
Billing concerns or questions? Residential utility information, water meters and more.
Are you moving, or need to set up a new account? Would you like to submit your water reading, or change your contact information on your account?
Sign up for My Utilities account and have access to your Utility Bill information 24/7.
How do I pay my Utility Bill? Choose from six different payment options. Learn more...
Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.
July 17, 2025
The Monday, July 21 Regular City Council Meeting will start at 10:30 a.m. with a closed meeting expected between 1 and 1:30 p.m.
July 17, 2025
An update on Red Deer’s Housing Accelerator Fund 2 (HAF2) project and public engagement will be presented to City Council on Monday.
July 16, 2025
With some exciting updates for the 2026-2028 Community Culture Development Fund (CCDF) funding cycle, The City of Red Deer is inviting not-for-profit organizations delivering culture programs and services to attend information sessions to learn about these