Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Targeted noise bylaw enforcement

October 16, 2020

In response to citizen complaints related to noisy vehicles, The City of Red Deer conducted a six-day enforcement pilot last month to help curb the issue.

City Council requests the Minister of...

October 13, 2020

At today’s regularly scheduled City Council meeting, Council reaffirmed their request that the Minister of Health reverse Alberta Health Services’ decision to consolidate ambulance dispatch.