Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Congratulations to the new Premier...

May 30, 2023

On behalf of the residents of Red Deer, I extend my warmest congratulations to Premier Danielle Smith on her decisive victory in yesterday’s provincial election and appointment as the new Premier of Alberta.

Growing for tomorrow: Red Deerians...

May 26, 2023

Over the next month, Red Deerians are invited to share their ideas and perspectives on Red Deer’s Land Use Bylaw through a public participation process.