Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

No site for future permanent shelter...

March 18, 2024

The most recently considered site for a future permanent shelter in Red Deer is no longer on the table after City Council ceased negotiations with the private landowner last week.

Public Hearing on updated Land Use Bylaw

March 18, 2024

At Monday’s regular City Council meeting, City Council passed first reading on the Land Use Bylaw, also known as the Zoning Bylaw, triggering a legislatively required public hearing to be held on April 15.