Electric Utility

Information about electricity services in Red Deer, including power outages, street and traffic lights, electrical safety, and other utility-related services.

Power outages

Information about what to do during and after a power outage.

Getting electricity

Find out what's involved in getting electricity to an existing property or a new residential or commercial service.

Bills and rates

Learn about bills, our rate classes and charges for delivering electricity to your site. Our terms and conditions can also be found here.

Electrical safety

Electric safety information including tree trimming, utility line locating, and other safety tips.

Signing up with an electricity retailer

We deliver your electricity, but you have choices when it comes to where you purchase electricity. Find out more.

Electricity transmission

Find out more about our transmission plans and projects to handle Red Deer’s growing electricity needs.

Streetlight and traffic light issues

Find out the different ways to let us know about a problem with a streetlight or traffic light.

Alternate or renewable energy resources

Learn what you need to do to connect a Micro-generation (alternate or renewable resource) unit to our distribution system.

Advanced Metering Infrastructure

We are modernizing electric utility infrastructure throughout the city to improve reliability, efficiency and service by upgrading to Advanced Metering Infrastructure (AMI).