Before you begin: Use the form below for opening a new water, wastewater, garbage and recycling account with The City of Red Deer. If you have a current account and are moving within Red Deer, transfer services to the new address. If you are closing your utility, stop your existing account.

Existing Customers

To change your account details or view your Utility bills, log into your online MyCity account.

Login to MyCity

Need help with your Account?

For questions about your Utility Account, please contact Utility Billing Services.

Open a new Water, Wastewater, Garbage and Recycling Account

To open a new water, wastewater, garbage and recycling account for an address located in Red Deer, you will be asked to provide:

  • Contact information for all account holders
  • New service address and start date
  • Management agreement (if applicable)

What is the type of account you want to open?

Get Started

Step 2: Primary Account Holder(s)

Are there additional account holders?

Step 3: Management Company information

Step 3: Start Service details

Do you have a different Mailing Address?

Step 4: Additional Information

Applicant's Declaration

I acknowledge that, by typing my name below, I am the applicant for the service and will be the account holder, and I agree to be bound as if I had endorsed this document with my own handwritten signature. I further agree that all the information on this application is true, accurate and complete to the best of my knowledge.

The City of Red Deer is collecting personal information for the purpose of account administration, debt collection, credit checks, customer verification and may be shared with other City departments for a consistent purpose. The personal information on this form is collected under the authority of the Municipal Government Act Section 3 and is protected under the provisions of the Freedom of Information and Protection of Privacy (FOIP) Act. The City may apply a deposit to any amount owed to The City whatsoever by the customer whether in relation to the customer’s Utility account or otherwise, as determined by The City in its sole discretion. If you have any questions about the collection, use and protection of this information, please contact the Utility Billing Service Centre, 4914 48 Ave, Red Deer, AB, telephone 403-342-8203.

Step 5: Review and Complete

Account Holders
Primary Phone #
Email Address
Start Service Details
Start Service On
Service Address
Mailing Address
Do you own the property?
Management Company
Legal Name
Contact Name
Company Address
Management Agreement
Additional Information
Applicant's Declaration