Accounts Receivable

Let us assist you with your Accounts Receivable invoice questions or concerns, past due amounts and/or credit applications.

The City of Red Deer Accounts Receivable (AR) area is the central hub for invoice processing and collections. Accounts Receivable invoices for 16 business units in The City of Red Deer, including Emergency Services and Waste Facility charges.

Please note: The AR area does not invoice tax notices or utility bills. For questions or assistance regarding these services please contact the tax or utility areas directly. To see contact information for these areas, please click the appropriate link, Property Assessment & Taxes or Utility Billing.

Contact Accounts Receivable

Phone: 403-342-8110
Fax: 403-342-8116
Email: accountsreceivable@reddeer.ca

Mailing Address

PO Box 5008
Red Deer, AB, Canada T4N 3T4

City Hall Street Address

4914 48 Avenue, Red Deer Alberta (map)

City Hall Business Hours

Monday to Friday 8 a.m. to 4:30 p.m.
Closed Saturday, Sunday and statutory holidays (Holiday Hours)

Frequently Asked Questions

Common questions and answers specific to the Accounts Receivable department.

Payment and Credit Application Information

Information on where City of Red Deer invoices can be paid and how to apply for credit with The City of Red Deer is found here.

Online Credit Application

Apply online for a credit account with The City of Red Deer.

News & Notices

Open call for musicians, storytellers...

November 15, 2018

The City of Red Deer is holding an open call for musical acts, performers and storytellers to provide entertainment in City Hall Park and other downtown locations during the 2019 Canada Winter Games, February 15 to March 2, 2019.

City Council hears from public on...

November 13, 2018

City Council heard from approximately 29 citizens at a public hearing about a land use bylaw amendment for a proposed future supervised consumption services site at 5233 54 Avenue, near the existing Safe Harbour site.

City and CUPE, Local 417 reach agreement

November 13, 2018

City Council ratified a new three-year collective agreement with the Canadian Union of Public Employees (CUPE), Local 417, at its November 13, 2018 meeting.