Utility Billing Service Centre

The City of Red Deer bills water, wastewater, garbage, and recycle utility services. These utility services will vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City Council ratifies collective...

July 21, 2014

City Council ratified a new six-year collective agreement with the International Association of Firefighters, Local 1190 at its July 21, 2014 Council meeting.

Sensor issue the cause of July 12 outage

July 21, 2014

Electric Light & Power (EL&P) crews have concluded their investigation into the cause of a major outage that knocked out power to approximately 10,000 customers July 12, 2014, finding a sensor misread shut down the system.

Spaces available on guided War...

July 21, 2014

Red Deerians are invited to attend the launch of the War Memorials Tour on Thursday, July 24 at 1 p.m. at Veterans’ Park located at 49 Avenue and Ross Street.