Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City Council Responding to Social and Sa

September 20, 2018

Fellow Red Deerians, We have all had a growing awareness that Red Deer is faced with substantial, complex social and safety challenges ...

Open call for artisan vendors for the...

September 18, 2018

The City of Red Deer is holding an open call for artisan vendors interested in selling their unique, handcrafted items at the 2019 Canada Winter Games Arts and Culture Festival winter market, Artisan Avenue/Avenue des artisans.