Utility Billing Service Centre

The City of Red Deer bills water, wastewater, garbage, and recycle utility services. These utility services will vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City Council adopts Community Safety...

September 27, 2016

Education, prevention, intervention and enforcement are the focus of a new Community Safety Strategy that was approved by City Council today.

Reminder to residents: only rain in ...

September 27, 2016

As residents clean up their yards this fall, they’re reminded that what goes on their lawns – or spills off them – will end up in the Red Deer River, untreated.

City Council considers...

September 26, 2016

Today, City Council considered first reading of the Riverlands Area Redevelopment Plan (ARP) and Land Use Bylaw that will enable The City to create a sustainable, vibrant and authentic mixed use neighbourhood in Red Deer’s downtown.