Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City reviews federal budget...

March 19, 2019

New infrastructure funding, a focus on indigenous relations and affordable housing were all highlighted in today’s federal budget announcement; however, The City awaits further detail on just how much of this funding Red Deer will see in 2019.

48 Avenue to close from 45 to 46 St...

March 19, 2019

Water and sewer service installations will cause a portion of 48 Avenue between 45 Street and 46 Street to close for more than a week starting Wednesday.

Open call for Red Deer musicians

March 18, 2019

The City of Red Deer is holding an open call for musicians from a variety of cultural backgrounds to take the stage on the Ross Street Patio this summer.