Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

2019 Operating Budget

January 16, 2019

City Council approved a $369.8 million operating budget today with a 2.15 per cent tax increase.

Call for Expressions of Interest: RDC...

January 14, 2019

The Red Deer College (RDC) Arts Council Advisory Committee is seeking to fill one member-at-large position, representing the community, for a two year term.

Property Assessment Notices are in ...

January 11, 2019

Over the next few days, owners of 40,503 properties throughout Red Deer will receive their 2019 property assessment notices in the mail.