Utility Billing Service Centre

The City of Red Deer bills water, wastewater, garbage, and recycle utility services. These utility services will vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Discovery Canyon and cross country...

August 26, 2016

The demolition and construction process for Discovery Canyon began earlier this month, and today, The City of Red Deer presented plans for the water feature, and further development of cross country/biathlon ski trails in the area.

Power poles undergo annual inspection

August 25, 2016

Residents will see crews inspecting some power poles starting this week as part of Electric Light & Power’s ongoing annual inspection and maintenance program.