Utility Billing Service Centre

The City of Red Deer bills water, wastewater, garbage, and recycle utility services. These utility services will vary depending on the property and type of occupancy.

Graphic promoting new changes to Utility Billing Service Centre

Important changes are coming

Your Utility account is changing including your new account number. See how this will affect you and plan ahead for a seamless transition to the future of online Utility Billing (and other City services).

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

Pre-Authorized Withdrawal icon

Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Clock tower plaques removed for repairs

November 20, 2015

Three of the four plaques on the base of the clock tower outside the Old Court House on Ross Street have been temporarily removed so that their surfaces can be repaired.