Utility Billing Service Centre

The City of Red Deer bills water, wastewater, garbage, and recycle utility services. These utility services will vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Final quarter crime statistics...

February 23, 2017

Red Deer’s 2016 crime statistics, coupled with an update on the 2016-2017 Annual Policing Plan (APP), show a slight decrease in persons crimes, while property crimes continue to drive the overall increase in Criminal Code offenses...

Call for nominations for Mayor’s ...

February 21, 2017

There is only one week left to nominate someone for a Mayor’s Recognition Award, which celebrates outstanding contributions to our community.

Council approves utility rate changes

February 21, 2017

At this evening’s regular Council Meeting, Council passed Third Reading of changes to the Utility Bylaw that will see rate changes effective March 1, 2017.