Utility Billing Service Centre

The City of Red Deer bills water, wastewater, garbage, and recycle utility services. These utility services will vary depending on the property and type of occupancy.

Customer Service - Utilities Icon

Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

Payment - Utilities Icon

Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

Pre-Authorized Withdrawal icon

Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Traffic Signal Change at 39 Street ...

December 8, 2016

Full traffic signals were installed at the intersection of 39 Street and Ellenwood Drive / Metcalf Avenue and will become operational next week.

Recommended 2017 Operating Budget...

December 8, 2016

With a focus on sustainability for people and services, the recommended 2017 Operating Budget considers the current state of growth, economy and maintaining quality of life for Red Deerians.

City Council approves updated ...

December 5, 2016

An updated Area Redevelopment Plan (ARP) and land use bylaw for the Riverlands neighbourhood in Red Deer’s downtown was approved by City Council today.