Utility Billing Service Centre

The City of Red Deer bills water, wastewater, garbage, and recycle utility services. These utility services will vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Flood watch in effect for Waskasoo Creek

April 22, 2018

With rising waters across the city, Residents are asked to stay away from rivers, creeks and flooded areas after The Province issued a flood watch for the Waskasoo Creek earlier today.

Warmer temperatures result in rising wat

April 22, 2018

Warmer temperatures in recent days have caused creeks in the city to flow high and fast, resulting in localized flooding in some neighbourhood streets, parks and trails.