Utility Billing Service Centre

The City of Red Deer bills water, wastewater, garbage, and recycle utility services. These utility services will vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Temporary road closures for railway...

September 21, 2017

CN Rail will be removing track and ties from railway crossings on two Red Deer streets next week; portions of 46A Avenue and 77 Street will each close for two days.

Traffic delays at 19 St. & Taylor Dr.

September 21, 2017

Construction at the 19 Street and Taylor Drive intersection will cause major delays this Sunday while traffic lights are removed and repositioned for the new intersection.