Utility Billing Service Centre

The City of Red Deer bills water, wastewater, garbage, and recycle utility services. These utility services will vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Open call for artists to help ...

February 4, 2016

The City of Red Deer is holding an open call for musical artists to provide entertainment at the Red Deer Arena Commemorative Celebration on Friday, April 8, 2016.

Emergency Services warns of ...

February 4, 2016

A minor incident at a local hotel yesterday could have been much worse had it not happened during regular business hours.

Red Deerians give high rating...

February 2, 2016

Ninety-seven per cent of citizens say Red Deer’s quality of life is good or very good, with 28 per cent saying their quality of life has improved in the past three years, according to the 2015 Citizen Satisfaction Survey.