Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Open call for musicians, storytellers...

November 15, 2018

The City of Red Deer is holding an open call for musical acts, performers and storytellers to provide entertainment in City Hall Park and other downtown locations during the 2019 Canada Winter Games, February 15 to March 2, 2019.

City Council hears from public on...

November 13, 2018

City Council heard from approximately 29 citizens at a public hearing about a land use bylaw amendment for a proposed future supervised consumption services site at 5233 54 Avenue, near the existing Safe Harbour site.

City and CUPE, Local 417 reach agreement

November 13, 2018

City Council ratified a new three-year collective agreement with the Canadian Union of Public Employees (CUPE), Local 417, at its November 13, 2018 meeting.