Utility Billing Service Centre

The City of Red Deer bills water, wastewater, garbage, and recycle utility services. These utility services will vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Blue and black carts rolling out to ...

April 27, 2016

Households that are part of the Green Cart pilot program will launch phase two of the program next week when they start using two new carts – the Blue Cart and the Black Cart.

City Council approves residential...

April 25, 2016

There’s a new waste limit coming into effect next month now that Council passed third and final reading to reduce the residential waste collection limit from five units to three.