Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Public Hearing Set as City Council...

February 3, 2026

City Council passed First Reading of two proposed zoning bylaw amendments related to the property at 7740 40 Avenue, advancing the bylaws into the statutory public process.

BIA levy payers to vote on potential dis

February 3, 2026

An in-person vote will be held on Monday, March 16, 2026, to gather input from eligible Business Improvement Area (BIA) levy payers on the potential disestablishment of the BIA and Downtown Business Association (DBA).

Understanding Council’s February 3...

February 2, 2026

Tomorrow, on February 3, 2026, City Council will consider First Reading of two proposed Zoning Bylaw amendments related to the property at 7740 40 Avenue.