Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Introducing the Newest Development in Ca

December 22, 2025

You may have observed considerable activity throughout Capstone. The movement of trucks and the operation of heavy machinery, signal the commencement of an impressive new development.

Expanded winter warming supports coming

December 19, 2025

Last week, Red Deer City Council approved $150,000 in funding to expand winter warming supports as part of the 2026 Budget, strengthening the community’s ability to respond to cold weather and support individuals in need.