
Customer Care
Billing concerns or questions? Residential utility information, water meters and more.
The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.
Billing concerns or questions? Residential utility information, water meters and more.
Are you moving, or need to set up a new account? Would you like to submit your water reading, or change your contact information on your account?
Sign up for My Utilities account and have access to your Utility Bill information 24/7.
How do I pay my Utility Bill? Choose from six different payment options. Learn more...
Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.
May 15, 2025
The Monday, May 20 Regular City Council Meeting will start at 10:30 a.m. with a closed meeting at the beginning and the regular meeting expected to begin at 11:30 a.m.
May 13, 2025
A taxi plate draw will be held on Wednesday, June 4, 2025, to award 26 new taxi plates for use in Red Deer.
May 12, 2025
Red Deer property tax notices are being sent out today and will arrive in property owners’ mailboxes and inboxes soon.