Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City Council approves revised 2026 DBA

January 13, 2026

At its regular meeting today, Red Deer City Council approved a revised 2026 operating budget for the Downtown Business Association (DBA) and gave first reading to a bylaw that would disestablish the Business Improvement Area (BIA).

City of Red Deer Seeks Federal Dialogue

January 13, 2026

City Council received an update at their regular meeting today on federal housing funding programs, including current agreements, progress to date, and how these investments are intended to support affordable and attainable housing in Red Deer.