Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Mayor’s Seniors Social invites Red Deer

May 21, 2026

Seniors across the community are invited to take a trip down memory lane at the Mayor’s Seniors Social, Through the Windshield of Time, on June 3, 2026, at Exhibition Hall in Westerner Park.

New online Council meeting platform

May 21, 2026

The City of Red Deer is making it easier for residents, media and other interested viewers to access City Council meeting information online through a technology upgrade to eScribe, a new meeting management and livestreaming platform.