Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

Customer Service - Utilities Icon

Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

Payment - Utilities Icon

Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

Pre-Authorized Withdrawal icon

Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Toys for Tickets returns to support Red

October 30, 2025

“Pay your parking ticket with a toy!” The City of Red Deer’s annual Toys for Tickets campaign is back this November, giving residents a chance to spread holiday cheer by turning parking tickets into gifts for local children in need.

City Council Swearing-In Ceremony to tak

October 30, 2025

The City of Red Deer will officially welcome its newly elected Mayor and City Councillors during the 2025 Council Swearing-In Ceremony on Monday, November 3, 2025.