Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Puck boards, appliances, score boards...

May 8, 2024

After years of memories made at the Kinex Arena, the community will have one last chance to say goodbye to the facility during a garage sale this Saturday, and maybe even take home a piece of its history.

Red Deer seniors invited to attend the..

May 7, 2024

The Mayor’s Garden Party is turning 50 and senior Red Deerians are invited to join us for a delightful indoor celebration filled with nostalgia, camaraderie and live music by the Memphis Mafia Band.