Shared e-scooters are allowed on sidewalks and paved trails. They are not allowed on roadways or in bike lanes.

E-bikes follow the same rules as traditional bicycles and may be used where bicycles are permitted, provided they meet provincial requirements.

Shared e-scooters and e-bikes may also be restricted by the operator’s service area, no-go zones or reduced-speed zones. Check the operator’s app for current ride areas and restrictions.

Shared e-scooter riders must be 16 years of age or older. Only one rider is allowed on a shared e-scooter.

E-bike riders must follow the same rules as traditional bicycle riders, along with any requirements set by the licensed operator.

All riders should yield to pedestrians, ride at a safe speed, use a bell or voice to alert others when passing and follow all posted signs, traffic signals and pathway rules.

Shared e-scooters and e-bikes are a convenient way to take short trips, but riders are responsible for using them safely and respectfully.

• Put pedestrians first. Always yield to people walking, using mobility aids or travelling with strollers. Slow down in busy areas and give people lots of space.
• Know where you can ride. Shared e-scooters may be used on sidewalks and paved trails. They cannot be used on roadways or in bike lanes. E-bikes follow the same rules as traditional bicycles and may be used where bicycles are permitted.
• Ride safely. Use the bell or your voice to let others know when you are passing. Follow posted signs, traffic signals and pathway rules. Shared e-scooters are available to riders aged 16 and older, only one rider is allowed per e-scooter and the maximum speed is 20 km/h.
• Wear a helmet. Helmets are encouraged for all riders.
• Park responsibly. Park shared e-scooters and e-bikes upright in approved areas, such as furniture zones, near public bike racks or in marked parking areas. Do not block sidewalks, pathways, entrances, curb ramps, driveways, transit stops or access for people using mobility devices. On sidewalks without furniture zones, leave at least two metres of clear space.
• Report issues. Shared e-scooters and e-bikes are the responsibility of the licensed operator. If you see a device that is damaged, blocking access or parked improperly, report it through the operator’s app or using the contact information on the device.

All e-scooters have an internal electronic lock that can only be unlocked using the businesses’ mobile app. They are not physically locked to a bike rack or enclosed in a cage. Each business has their own unlocking and payment system.

No, you can leave the vehicle in a location that is convenient for you provided you park it properly following the guidelines provided by the vendor and highlighted on this webpage. Businesses have GPS tracking devices in their vehicles so they can locate, collect and redistribute their vehicles as needed.

Shared e-scooters and e-bikes must be parked upright in approved areas and must not block sidewalks, pathways, entrances, curb ramps, driveways, transit stops or access for people using mobility devices.

Where possible, park in a furniture zone, near a public bike rack or in another marked parking area. On sidewalks without a furniture zone, leave at least two metres of clear space for pedestrians.

E-scooters

Personal e-scooters are not permitted on roads or pathways in Red Deer.

These devices are only legal when rented through the providers licensed to operate in the city of Red Deer. This is because the scooter is insured through the operator, and has a maximum speed of 24 km/hr.

E-bikes

To be legally operated in the city of Red Deer, e-bicycles must:

• have operational pedals that propel the machine forward
• have a maximum speed of 32 km/hr
• 500 Watts or less

Please note, the Traffic Safety Act applies, meaning riders must obey traffic signs, including speed limits, stop signs and red lights.

For more information, visit reddeer.ca/emobility.

Operating a shared e-scooter or e-bike, while you are impaired by alcohol, drugs or combination of the two, is a punishable offence to the full extent of the Canadian Law. Users are encouraged to review the full terms and conditions of use provided by each permitted e-mobility operator.

The City of Red Deer acts as a partner with the e-scooter companies that are approved to operate within The City through a provincial exemption for e-scooter operations. 

Permitted operators are responsible for parking issues, maintenance, removal and relocation of their devices. Please contact the operator directly using the contact information provided on the device or in the operator’s app.

For other concerns, residents can use The City’s Report a Problem tool.

For information on reporting unsafe or unlawful use of e-mobility devices, see reddeer.ca/emobility.

For a list of regulations, please see Schedule "J" of the Business Licence Bylaw 3609/2018 (pdf).

• E-Scooter Licensing Agreement (pdf)
• Download the e-scooter application form (pdf)
• E-Scooter and E-Bike Maps (No go zones / Speed restrictions) (pdf)

Email completed form and required documentation to licensing@reddeer.ca

If you have difficulty downloading the documents or have any other inquiries related to the program, please contact licensing@reddeer.ca or call 403-342-8182.